Please read these terms carefully before confirming a rental.
These Terms & Conditions govern the rental (“hire”) of refrigeration and related equipment by AANRS (“we”, “us”, the “Owner”) to the customer named on the quotation (“you”, the “Hirer”). By confirming a booking, paying a deposit, or accepting delivery of the equipment, you agree to be bound by these terms.
“Equipment” means the fridges, chillers, freezers, air-conditioning, air coolers and any accessories listed in your quotation. The “Hire Period” is the period stated in the quotation, beginning on delivery and ending on collection. The agreement between us is formed by your acceptance of our quotation (in writing, by message, or by payment), together with these terms. Where anything in the quotation conflicts with these terms, the quotation prevails.
Quotations are valid for the period stated on them and are subject to equipment availability at the time you confirm. A booking is only secured once we have confirmed it and received any deposit we require. We reserve the right to substitute equipment of equivalent or better specification where the model quoted becomes unavailable, and will inform you if we do so.
The Hire Period runs from the delivery date/time to the collection date/time set out in the quotation. Requests to extend the hire are subject to availability and additional charges, and must be agreed with us in advance. Equipment kept beyond the agreed collection time without our written agreement may be charged at our standard daily rate.
Our own team delivers, positions, installs and commissions the Equipment, and returns to collect it after your event — there is no self-collection. Delivery and collection times are estimates and, while we work hard to keep to them, we are not liable for delays caused by circumstances outside our control (for example traffic, venue access restrictions, or event over-runs). You are responsible for ensuring:
Where access is not available at the agreed time and our team is delayed or has to return, a further charge may apply.
You are responsible for providing a suitable power supply (correct voltage and sufficient power points) within reasonable reach of where the Equipment is placed, and adequate ventilation around each unit. Refrigeration equipment needs time to reach its operating temperature after being switched on; please allow the settling time we advise before loading the Equipment with your goods. We are not responsible for performance issues caused by an inadequate or interrupted power supply, or by units being overloaded, blocked, or placed in unsuitable conditions.
During the Hire Period you must keep the Equipment in good working order and use it only for its intended purpose. You must not modify, repair, repaint, or attach anything to the Equipment, and you must not move it to a different site without our written consent. If a unit appears to malfunction, switch it off if safe to do so and tell us promptly so we can assist — please do not attempt your own repairs.
Every unit is tested before it leaves us. During the Hire Period we may, on reasonable notice, access the site to inspect or service the Equipment. We will remedy or replace equipment that fails through no fault of yours as quickly as we reasonably can. Faults caused by misuse, an unsuitable power supply, or a breach of these terms are your responsibility and any resulting call-out or repair may be charged.
The hire charges are those set out in your quotation or invoice. Full payment is required before delivery, unless otherwise agreed in writing and approved by the Owner. We accept payment by PayNow or by credit card (credit-card payments are processed via Stripe and carry a 3.4% surcharge). We may also require a deposit or security bond before delivery, in the amount stated in the quotation. The deposit is returned after the Equipment is collected and checked, less any amounts properly due for damage, loss, late return, or cleaning. Payment terms, any applicable taxes, and any charge for late payment are as stated on the invoice.
If you need to cancel or change a confirmed booking, please tell us as early as possible. Cancellations made close to the delivery date, or after we have begun preparing or dispatching your Equipment, may be subject to a charge to cover our costs, up to the full hire charge for late cancellations. Changes to the equipment list, dates or venue are subject to availability and may alter the charges.
You are responsible for the Equipment while it is in your care and must return it in the same condition it was supplied, apart from fair wear and tear. You should return each unit reasonably clean and empty. We may charge for:
We take care to supply Equipment that is tested and in good working order. Our total liability arising out of any hire is limited to repairing or replacing the affected Equipment or, at our option, refunding the hire charge paid for it. To the extent permitted by law, we are not liable for indirect or consequential losses, including loss of profit, loss of sales, spoilage of stored goods, or business interruption, except where such loss is caused by our negligence. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything that cannot be excluded under Singapore law.
The Equipment remains our property at all times. Risk in the Equipment passes to you on delivery and remains with you until it is collected, so you are responsible for its safekeeping during the Hire Period. We recommend that you ensure the Equipment is covered against loss and damage — for example under your event or venue insurance — for its full replacement value.
Neither party is responsible for failing to meet its obligations because of events beyond its reasonable control, including severe weather, fire, flood, power failure, industrial action, or government restrictions. If such an event prevents delivery or performance, we will work with you to reschedule or, where that is not possible, refund sums paid for Equipment not supplied.
You may not re-hire, sub-let, lend, or part with possession of the Equipment, or move it to a different site, without our written consent. Even where we consent, you remain fully responsible to us under these terms.
Some Equipment carries our name or asset markings. You must not remove, cover, or alter these during the Hire Period.
We collect and use your contact and booking details only to provide and administer your rental, in accordance with the Singapore Personal Data Protection Act. We do not sell your personal data. Please contact us if you would like to know what information we hold or ask us to update it.
These terms and any hire made under them are governed by the laws of Singapore, and both parties submit to the exclusive jurisdiction of the Singapore courts.
For any question about your booking or these terms, please contact us:
AANRS
2 Yishun Industrial Street 1, Singapore
WhatsApp / Tel: 8305 1137 · Email: [email protected]